General Services & Eligibility

Q: Who is eligible for a VA Home Loan with Veterans America?

A: We proudly serve active-duty service members, veterans, and eligible surviving spouses. Our mission is to help those who served “Own The Land You Defend®.” Call us at (800) 488-1829 or (262) 255-2000 to verify eligibility.

Q: What are the benefits of a VA loan compared to a conventional loan?

A: VA loans offer major advantages including:

• $0 down payment options

• No PMI (Private Mortgage Insurance)

• Flexible credit guidelines

• Competitive interest rates

• Government-backed loan support

Q: Can first-time homebuyers use a VA loan?

A: Absolutely — first-time buyers make up a large portion of the VA loans we originate. Our team will guide you from pre-qualification to closing day.

Q: Do you offer refinancing options?

A: Yes — whether you want to lower your rate, reduce monthly payments, or tap into home equity, our VA refinance options are available for qualifying homeowners.

Financial & Process Questions

Q: Is a down payment required?

A: Most VA loans do not require a down payment, making homeownership more attainable for many veterans and service members.

Q: Do I need perfect credit to qualify?

A: No — VA loans are known for flexible credit requirements. Many borrowers qualify even if they believe they won’t.

Q: How do I start the loan process with Veterans America?

A: Contact us in whichever way is easiest for you:

• Toll-Free: (800) 488-1829

• Local: (262) 255-2000

• Apply online or request a pre-approval evaluation anytime.

Location & Contact

Q: Where is Veterans America located?

A: 200 S. Executive Dr, Suite 120, Brookfield, WI 53005 Serving veterans across Wisconsin, the Midwest, and beyond.

Q: Are you affiliated with the VA?

A: We are a private lender — not owned, operated, or affiliated with the Department of Veterans Affairs or the Federal Government. Equal Housing Lender | NMLS #1802853

Hours of Operation

Q: What are your business hours?

A: Typical Online Service Hours: Sunday–Saturday: 9:00 AM – 5:00 PM CST

However — Loan Officers are appointment-based and flexible beyond standard hours. Evening & weekend availability is offered upon request. Call (800) 488-1829 or (262) 255-2000 to schedule — day or night.